Creole Connect Hotline to offer translation, other services for Springfield Haitians – Haitian Community Alliance
New initiative starting next month comes through the Haitian Community Alliance
Credit: Bill Lackey
Jacob Payen, of the Haitian Community Alliance, talks about the group’s purpose and bringing the community together Tuesday, Oct. 1, 2024. BILL LACKEY/STAFF
A new resource launching in November aims to provide immediate assistance to bridge language gaps with Springfield’s Haitian community.
The Creole Connect translation and hotline service will provide bilingual support, document translation and interpretation services in an effort to allow Haitian immigrants to “access critical public services and resources effectively,” according to a statement from the group.
“We are thrilled to launch the Creole Connect Translating and Hotline, which will significantly improve access to essential services for the Haitian community in Springfield,” said Miguel Jerome, chief of operations. “By bridging the language gap, we empower our community members to thrive and foster great understanding.”
